Be Safe Online
Your safety is our priority. Follow these simple guidelines to keep your journey to finding a life partner secure and scam-free.
Verify first, trust later
Chat only with accepted connections and never share your OTP, banking, or ID details with anyone on the platform.
Use video calls
Prefer a video conversation before meeting in person. It helps confirm the person matches their profile.
Keep sensitive data private
Your phone number and address are never shown to other members. Never share them in chat before you are comfortable.
Report suspicious behaviour
If someone asks for money, shares inappropriate content, or seems fraudulent, report and block them immediately.
Meet in public places
For your first in-person meeting, choose a busy public venue and inform a friend or family member about your plans.
Red flags to watch for
Requests for quick marriage payments, inconsistent profile details, or pressure to move off the platform are warning signs.
Facing any issue or suspecting fraud? Contact us at help@shaadi.com or call 1800-123-4567.